Contact Us

Eden Energy Equipment is Ontario’s WaterFurnace Distributor. We are committed to assisting our dealers and end customers with information regarding the WaterFurnace product line. Below you will find a list of numbers and extensions for sales, warranty and technical support. Whether you have a question about a new WaterFurnace install or are looking for assistance on a geothermal problem you can not solve, we are here to help you.

If you would rather email us you can reach out to us by email at sales@waterfurnace.ca

For Sales & General Questions : Our sales team can answer any of your questions on geothermal and have individually over 30 years experience with geothermal.

  • Phone: 1-800-665-3336

For Warranty Enquiries: If you have a question about your WaterFurnace geothermal system's warranty, its coverage or its end date we can help you. Please have your units serial number ready when calling.

  • Phone: 1-800-665-3336 ext 21

For Technical Assistance: If you have a problem with your WaterFurnace geothermal install or have technical questions we are here to help you. When calling, please make sure to have your model number and serial number ready.

  • Phone: 1-800-665-3336 ext 24

To Contact The Manufacturer:

  • Phone: 1-800-GEO-SAVE (436-7283)

Locate a WaterFurnace Dealer: If you have questions about whether a geothermal WaterFurnace can be installed in your home, check with your local dealer. You can easily find your local dealer by using our automated dealer locator. Within a few seconds, you will have the name of your local dealer and a quick and easy way to contact them.

WaterFurnace Training: As WaterFurnace Geothermal technology advances, so does WaterFurnace training and education. Eden Energy Equipment, the Ontario WaterFurnace Distributor, is committed to hosting WaterFurnace training courses by certified WaterFurnace Factory and CGC-certified Instructors on a regular basis. For more information about WaterFurnace Training and training dates, please visit our Geothermal Training page.

Request a Free Geothermal Information Package
We would be happy to send you a colour package which includes colour literature on the WaterFurnace Product Line. To have one sent, email us with your name and address and we will mail it out to you the next day. We will also have a dealer follow up with you by email to be sure all your questions are answered.